With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Pay for your CTP Green Slip renewal over the counter at your nearest branch. About this app. NRMA In NSW $550, compared to QBE $700. Helping protect your customer information is our priority. You can renew registration for most vehicles online if they are still registered or if it has been unregistered for less than12 months. The General Insurance Code of Practice outlines certain minimum standards of service that you should expect from insurers that have adopted the Code. Pay for your CTP Green Slip renewal over the counter at your nearest branch. The Independent Review Office manages complaints about insurers. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Find a branch. Once you’ve paid, we’ll send a Green Slip to the TfNSW. The KFS has quick information about a policy, including events we cover and some conditions. NRMA’s contact details are:Unless you opt out, of paper communications, Transport for NSW will send paper renewal notices six weeks before the rego is due so make sure your address is up to date. Find a branch. Date of birth. Get your CTP green slip for drivers in New South Wales with QBE - Australia's leading insurance provider. Not currently available. With an online account, you can: Make, track and manage a home or car claim. Choice of cancellation-only or comprehensive cover with our domestic plans. Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. And so, we've partnered with GIVIT to give you, our members, an opportunity to get involved. 13 11 22. Pay for your CTP Green Slip renewal over the counter at your nearest branch. CTP Insurance is compulsory and covers you for injuries you cause to another person in an accident (people cover). At NRMA Insurance, we provide CTP Insurance (also known as Green Slip) for drivers in NSW. Pay for your CTP Green Slip renewal over the counter at your nearest branch. A CTP Green Slip is a must-have for NSW drivers. Protect your pride and joy with Veteran, Vintage and Classic Car Insurance from NRMA Insurance. I always had it as business and it was around $1100. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Information about these test cases is available on the Insurance Council of Australia. If you have any questions about privacy and security, please email us or call us on 132 132 7am–8pm, 7 days. Remember, not all branches take cash payments, so check with your branch before you go. Save 5% on full priced items. Find a branch. Find all the NRMA contact numbers including insurance, roadside assistance, batteries, mobile mechanics and more. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. • Australia's largest roadside assistance. Remember, not all branches take cash payments, so check with your branch before you go. For example, 11% of $100 = $11 and. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. We look forward to keeping you moving. in NSW, QLD, ACT, TAS, SA, WA and the NT and in NSW, QLD, ACT, SA and WA. Policies eligible for the NRMA Insurance Loyalty Discount. We understand many people are looking for ways to personally help out and make a positive difference. Find a branch. Pay for your CTP Green Slip renewal over the counter at your nearest branch. 5% on certain other insurance products if you bundle your greenslip and other products with them. Update your payment details. Your car’s covered if NRMA Insurance agree it was the other driver's fault and you have their name, address and rego number. Remember, not all branches take cash payments, so check with your branch before you go. 8 to 2 million a year, representing an annual growth rate of about 60 per cent and exceeding Tesla's long-term target of 50 per. You need one before you can register your vehicle. 00. Renew your Car Insurance Pay for a new policy Manage your monthly payments and more online. Find a branch. Injuries caused by a trailer when attached to the vehicle. Tipping the scales at 1600kg, it has chubbed up compared to its predecessor yet it has a better power-to-weight ratio and somehow feels lighter. 132 818 (8:30am–5pm, Mon–Fri). Pay for your CTP Green Slip renewal over the counter at your nearest branch. The data show reflects the period of 1 April 2022 to 31 March 2023. Change and view their risk address. Save up to 10% when you get travel insurance online 4. SIRA provides information on how insurers perform to help people make meaningful comparisons between insurers when purchasing their Green Slip. Pay for your CTP Green Slip renewal over the counter at your nearest branch. In addition, with us, all of the information you include in the Ctp Cancellation Form Nrma is well-protected against leakage or damage with the help of top-notch encryption. Find a branch. To pay for your Green Slip more than 42 days before your registration's due, call us on 132 132 (7am–8pm) or visit your nearest branch. 5 tonnes GVM, buses or fleets. Simply download or update the My NRMA app and start enjoying all the great. You can: Update your contact details. We pay our respects to Elders and ancestors past and present. Insurance Australia Limited ABN 11 000 016 722, trading as NRMA Insurance (Level 13, Tower Two, Darling Park, 201. If you buy a new car from a dealer, your CTP will be included in your on-road costs. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. When making decisions about our insurance, consider the. 38 Zurich $867. Add a legally-binding e-signature. In this issue you will read about recent regulatory actions by SIRA, the new 'Worker or Contractor Tool', updated factsheet for. We don't accept cash payments at QBE offices in any state or territory. NRMA Comprehensive Motorcycle Insurance provides you with cover for your motorcycle against accidental damage, collision or crash, earthquake, explosion, fire, flood, storm, theft or attempted theft, tsunami, vandalism or a malicious act. You can also get your renewal documents or Certificate of Insurance through your online account. For example, a 6 month registration requires a 6 month CTP insurance policy. 34Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. What type of policy would you like to pay for? Renew your existing insurance or pay for a new policy with NRMA Insurance Car Insurance CTP Home Travel Business & more. Which means they get the help they need, and you won. You can renew your registration online up to 3 months before it expires, but you will need to have a renewal notice to do so (unless you’re renewing a conditional registration). Eligible Recipients (see paragraph 2) agree to be bound by these Offer Terms and Conditions. Policies eligible for the NRMA Insurance Loyalty Discount include Motor,. NRMA Insurance provides CTP insurance in ACT and NSW; Youi provides CTP in NSW and SA. Choose a convenient payment option for your NRMA Business Insurance. . Sign it in a few clicks. Get a CTP Insurance quote online today. Printing and scanning is no longer the best way to manage documents. Remember, not all branches take cash payments, so check with your branch before you go. BPAY payments can take up to 3 business days to process and another 7 days for you to receive your Certificate of registration in the mail. Pay for your CTP Green Slip renewal over the counter at your nearest branch. If you have an NRMA Insurance policy, save on. *. Truck vehicles in New South Wales have a minimum of three months of CTP insurance. All this, along with improved and simpler navigation. As a Member-owned organisation, everything we do serves to benefit our Members and the communities where they live, work and play. Find a branch. When making decisions about our insurance, consider the. NRMA Insurance is part of the Insurance Australia Group. ** A CTP Green Slip counts towards your NRMA Insurance Loyalty Discount Policy Count, but you don’t receive an NRMA Insurance Loyalty Discount on the cost of your CTP Green Slip. Pay for your CTP Green Slip renewal over the counter at your nearest branch. It covers the cost of third party compensation claims, if you, or anyone driving your car, causes an accident in which someone else is injured. Our cover will depend on the vehicle’s model, make and special features. Save up to 10% when you get travel insurance online 4. CTP Insurance claims. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. 10% off bookings for rental across Australia with Apollo Motorhomes. ^On existing eligible policies, the discount will apply from the date of your next policy renewal. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. NRMA Insurance acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of land and waterways in which we live and work. This invitation letter will explain the renewal process, as well as any changes between your current SGIC policy and the new NRMA Insurance policy. SMS code incorrect or. The Commonwealth and ACT Governments self-insure their vehicles. Total savings. Broken down and need help now? Request Roadside Assistance from NRMA. Find a branch. Injuries caused by a trailer when attached to the vehicle. Remember, not all branches take cash payments, so check with your branch before you go. *. NRMA Insurance cover you up to $75 per day for a hire car until your car’s recovered and. Find a branch. Remember, not all branches take cash payments, so check with your branch before you go. If you forget to pay your registration renewal, which includes your CTP premium, you haveWith an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Pay for your CTP Green Slip renewal over the counter at your nearest branch. From 1 July 2022, NRMA Insurance will replace SGIC for new and renewing CTP policies. Each covers different things. . Remember, not all branches take cash payments, so check with your branch before you go. NRMA Insurance is part of the Insurance Australia Group. ^ † On existing eligible policies, the discount will apply from the date of your next policy renewal. We would like to show you a description here but the site won’t allow us. The amount you pay for Qld rego monthly depends on the type of vehicle, number of cylinders and whether it is for private or business use. Find a branch. What you need. Business Insurance. Remember, not all branches take cash payments, so check with your branch before you go. You may be eligible to claim for: A percentage of any income you've lost (if time off work is required to recover) Reasonable treatment. How do I renew my membership with NRMA? To renew your membership online, visit NRMA* or renew using BPAY. NRMA Insurance is part of the Insurance Australia Group. Find a branch. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. NSW motorists are set to benefit from cheaper CTP Green Slip prices by on average $19 per annum in 2022 as the Government’s reform continues to take effect. Pay for your CTP Green Slip renewal over the counter at your nearest branch. It is paid as part of the vehicle registration process and covers the driver’s liability to people injured in a motor vehicle accident. My NSW CTP Green Slip renewal isn't due for several weeks, can I pay now? If you need to pay for your NSW CTP Green Slip renewal more than 42 days before it's due, please call us on 132 132 or visit us at your local branch. Accessibility modifications. You can also renew by calling us on 132 132, visiting one. Alternatively, you can fill out the details manually. Start and track your claims, get a new quote or retrieve saved quotes, update your details and make payments on the go. We can help with a range of CTP Green Slip services in a branch, including: Getting a new policy. Step 3: In ‘Settings’, tap ‘My details’. Check motor vehicle stamp duty. 27 PM | Updated 28/07/2022 11. There's nothing you need to do. New to My NRMA? Register now. in NSW, QLD, ACT, TAS, SA, WA and the NT and in NSW, QLD, ACT, SA and WA. Amend their sum insured. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Travel insurance. Car, Motorcycle, Caravan and Boat Insurance policies with a start or renewal date on or after 22 March 2021. Find a branch. 1800 634 686. NRMA Insurance acknowledges the Traditional Owners of the lands across Australia as the continuing custodians of land and waterways in which we live and work. From $9. Step 2: Once you're signed in, click on "Documents" found on the right-hand side. *Values displayed are an example of potential spending and savings when purchasing a gift card as an NRMA member and are subject to availability of offers at any one time. You can change CTP insurer effective your current renewal date and not renew with NRMA. They said it was just a general across the board increase, no crime stats, etc. Step 3: Find your most recent renewal statement and click 'View". Policies eligible for the NRMA Insurance Loyalty Discount. Get a quote online or learn more about Driver Protection Cover. I used NRMA for both CTP and roadside insurance and was a customer for 8+ years. You can make a BPAY payment by calling your bank or using internet banking and selecting the BPAY option. The levies and administration fee are calculated annually. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. 5 tonnes GVM, but not for trucks over 4. Gold members. To compare green slip prices for those vehicle types you need to contact the insurers. The Green Slip Check is a quick and easy way to get a CTP Green Slip quote comparison from all insurers, for the most common vehicle types. Compulsory third party (CTP) car insurance, sometimes known as a green slip, protects you from legal and medical costs arising from injuries and deaths caused by car accidents. Pay for your CTP Green Slip renewal over the counter at your nearest branch. The promoter is Insurance Australia Limited ABN 11 000 016 722, trading as NRMA. *. Switch from agreed value to market value. 4. your renewal notice from Transport for NSW (TfNSW) your Payment Reference Number (PRN), and. Policies eligible for the NRMA Insurance Loyalty Discount include Motor, Home, Landlord, Boat, Caravan and Trailer. Remember, not all branches take cash payments, so check with your branch before you go. ^On existing eligible policies, the discount will apply from the date of your next policy renewal. When your current insurer sends a renewal notice, you are not obliged to renew with them. Modified and non-standard vehicle inspections. 5 tonnes, or. Each vehicle listed under a membership must be registered in the. Share your form with others. Renew now and they will be your CTP insurer until your next rego renewal, after which you will have to choose a new CTP insurer, or: 2. Part of it is the multi policy discount. NRMA comprehensive was hilarious, $6000, Shannons $800. Information is current at that date. There can be confusion around what Compulsory Third Party (CTP) insurance is, how it works and what it covers. Some policies such as CTP Green Slip Insurance count towards your Policy Count but do not receive the Loyalty Discount. Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. Find a branch. for 24/7 business roadside assistance. In order to change or update your vehicle details you can login to your online profile and click on the edit my profiles tab. 2. ^On existing eligible policies, the discount will apply from the date of your next policy renewal. Renewing online is quick and simple, and only takes a couple of minutes. Renew your Car Insurance Pay for a new policy Manage your monthly payments and more online. So if your vehicle is involved in an accident, your CTP policy can help with things like medical costs for the people injured because of the accident. This is known as an Original Registration. Rebates. Call 1800 032 220 to start your Compulsory Third Party (CTP) Insurance claim in NSW or QLD. When we determine your premium on renewal, we may also limit any increases or decreases in your premium by considering factors such as your previous year’s premium amount. This does not apply to used vehicles or plug-in hybrid vehicles. When the claim is submitted, we'll need to speak to the injured person directly. Got my NRMA CTP renewal today. If you are concerned, you can contact us here 132 132. You'll need: to ensure your details are up to date. If your policy number starts with MOT, call 132 132 (7am–8pm)Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. For example, 11% of $100. Pay by credit card by calling 133 723, 7 days a week. 8 million policyholders have already claimed $156 million, with the. Pay for your CTP Green Slip renewal over the counter at your nearest branch. your renewal notice from AAMI. In NSW, Compulsory Third Party (CTP) Insurance, also known as a Green Slip, is mandatory for nearly all vehicles (caravans and trailers are usually included under the Green Slip of the towing vehicle). Annual. * National Roads and Motorists. The CTP Insurer Premium is variable as CTP Insurers can set different premiums within a premium band. Policies eligible for the NRMA Insurance Loyalty. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Find a branch. Find your Business Insurance policy and select View policy. Comprehensive Plus CTP Green Slip Third Party Property Damage Third Party Fire & Theft. For $20. Pay for your CTP Green Slip renewal over the counter at your nearest branch. made payable to the Department of Transport and Main Roads and crossed "not Negotiable" and send with your Registration Renewal Notice to GPO Box 2211, Brisbane, QLD 4001. Not currently available. Compulsory Third Party (CTP) insurance (known as a Green Slip in New South Wales) is, as the name suggests, mandatory. (50 years+ membership - from 25 March 2023) Discounted price for My NRMA membership with roadside assistance packages covering up to two vehicles. Our templates are regularly updated according to the latest legislative changes. We do not guarantee the accuracy. 1300 726 751. You can pay for your CTP Green Slip: Online; By calling us on 131 144; At your local branch; By post (complete the payment slip on your policy certificate and send it to NRMA Insurance, Reply Paid 9871, Sydney NSW 2000) Renewal payments can also be made at your local post officeWith an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Pay for your CTP Green Slip renewal over the counter at your nearest branch. NRMA Renew Renew and choose your online offer Renew now Right now, when you renew your membership online and on time, you'll get a special online offer. You need to enable JavaScript to run this app. Veteran, Vintage and Classic Insurance. What is a pink slip or eSafety check? An eSafety check (or pink slip as it is also known) is required for all light vehicles older than 5 years for the purposes of registration renewal within in NSW. There is more than one Membership associated with the mobile number entered. Find a branch. Once the estate has been finalised you'll need to inform us. The Green Slip Check is a quick and easy way to get a CTP Green Slip quote comparison from all insurers for the most common vehicle types and circumstances. For most common vehicle types, you can buy your green slip and renew your registration for. *. renew online. * National Roads and Motorists' Association Limited, ABN 77 000 010 506, trading as NRMA, is a separate. *. This article was originally published in December 2019 and has been updated. Remember, not all branches take cash payments, so check with your branch before you go. Towing map - Metro, country and remote areas | Direct debit terms and conditions. Browse breathtaking travel. You will not have Driver Protection Cover. NRMA Car Insurance - CTP Green Slip (NSW) 2. Business Roadside Assistance 1300 750 633. Share your form with others. You’ll need: to ensure your details are up to dateCTP insurance is a mandatory requirement for all motorists in Queensland. NRMA Insurance is part of the Insurance Australia Group. Remember me Want to log in without your password? Send a verification code instead OR Register as a new user Having trouble logging in or. Business address is Darling Park Tower 2, 201 Sussex St, Sydney NSW (can’t assist with enquiries at this address). Vehicles 5 years or older will also require a pink. Draw your signature, type it, upload its image, or use your mobile device as a signature pad. Get a quote today. Remember, not all branches take cash payments, so check with your branch before you go. Remember, not all branches take cash payments, so check with your branch before you go. Renew online. NRMA Insurance offers a comprehensive range of insurance policies Car Insurance CTP Home Travel Business & more. Business address is Darling Park Tower 2, 201 Sussex St, Sydney NSW (can’t assist with enquiries at this address). By standard mail. If you were the driver at-fault in an accident which occurs prior to your next registration renewal, you will still be able to make a Driver Protection Cover claim. NRMA Insurance CTP Green Slip is linked with your vehicle’s registration, meaning that you can’t register your car unless you have a policy in place. With rego renewal on the horizon we wanted to insure with NRMA where we have other policies that we manage online. Current CTP claims liabilities are estimated to be. More policies such more CTP Green Slip Insurance count towards your Policy Count but do not welcome the Loyalty Discount. This $250 fee applies to candidates who were not successful on their previous exam attempt or failed to take the exam during their approved testing window. Roadside assistance. NRMA Insurance is part of the Insurance Australia Group. To pay for your Green Slip more than 42 days before your registration's due, call us on 132 132 (7am–8pm) or visit your nearest branch. * National Roads and Motorists' Association. Quote / purchase online: Yes: At-Fault Driver Cover: Driver Protection Cover available with NRMA Insurance green slip – Number of benefits 16 – Maximum benefit. (please note, you must pay your CTP Green Slip before registration). Remember, not all branches take cash payments, so check with your branch before you go. Get a quote today. just got my NRMA renewal the other day. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Pay for your CTP Green Slip renewal over the counter at your nearest branch. What you need. You'll also find new content to help you every day, and on your every journey. Renewal notices are sent out 4-6 weeks prior to the renewal due date. Your monthly spending: $950. Remember, not all branches take cash payments, so check with your branch before you go. This would surpass Tesla's stated goal of 1. So we got our CTP renewal paperwork last week. Find a branch. If you do wish to change CTP insurers, you can nominate to switch insurer at any time on the Department of Transport and Main Roads website, over the phone on 13 23 80 or in person at a DTMR customer service. Home loans. We apply additional risk factors, including:You may not save more with more eligible policies and by staying with IAL longer if a minimum premium is reached, or IAL have limited increases or decreases in your premium. Call 1800 646 605 (8am–8pm, Mon–Fri & 8am–4pm, Sat–Sun) Contact us. *. been registered by a. Make, change or cancel an emissions testing booking. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Find a branch. This is because the driver at fault in an accident was not covered to the same extent as other people, unless catastrophically injured. Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. Business Insurance. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Whether it’s a rental car for a holiday, a trip across Sydney Harbour, or evening transport. If your policy number starts with MOT, call 132 132 (7am–8pm) Insurance (except Travel sold in NSW, QLD, ACT, and TAS, Life and Income Protection) issued by Insurance Australia Limited, ABN 11 000 016 722, trading as NRMA Insurance. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Payments made via Post BillPay at Australia Post may take up to 5 business days. Head to Allianz Car Insurance if you’re looking for this type of cover. All this, along with improved and simpler navigation. With NRMA Third Party Property Damage Car Insurance we cover damage to your car caused by an at-fault driver up to $5,000. Edit your nrma green slip renewal online. Cover is different for Comprehensive Plus and Comprehensive Basics. Pay for your CTP Green Slip renewal over the counter at your nearest branch. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. My NRMA CTP is the cheapest, compared to others. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Remember, not all branches take cash payments, so check with your branch before you go. On agreed value policies, cover is limited to the agreed value. 99 a month. Step 2. Find a branch. I just received my CTP/greenslip (NSW) renewal letter from NRMA and it's $722 and last year it was $516. *. NRMA Premium Care (to arrange additional benefits) 1300 772 273. Then you'll get to select which offer you'd like and continue enjoying all the benefits that come with your membership. Find a branch. Order a vehicle history report. NRMA. NRMA Business Members, call 1300 750 633. Roadside Assistance (24/7) 13 11 11 Request roadside assistance online. This year the NRMA quote for CTP is more than $230 more than GIO/QBE and. Helping protect your customer information is our priority. Simply log in to the app. First-time registrations (including new vehicles and interstate transfers) Providing paperwork you need to cancel your CTP Insurance, and accepting cancellation paperwork you’ve completed. Call 1800 633 176 for claims inquiries in SA. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Access member exclusive benefits including over 3,000 attractions. In NSW you must purchase your CTP separately before you can renew your registration. Pay for your CTP Green Slip renewal over the counter at your nearest branch. Login without password. Up to 15% off tyres and wheel alignments. Get a CTP Insurance quote online today. Business Membership 1300 750 633. Visit our website, call 13 77 88 or visit a service centre. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. Am I eligible for a 3 month NSW CTP Green Slip? To be eligible for a 3 month policy, your vehicle must have: a gross vehicle mass (GVM) greater than 4. For general NRMA insurance and CTP inquiries, call 13 21 32. Find a branch. . Pay for your CTP Green Slip renewal over the counter at your nearest branch. With an NRMA Insurance CTP Green Slip, you also get Driver Protection Cover – which covers you if you cause an accident and suffer certain serious injuries 1. The Independent Review Office manages complaints about insurers. Remember, not all branches take cash payments, so check with your branch before you go. Download your policy booklets, including Product Disclosure Statements, Premium, Excess & Discount Guides, and Key Facts Sheets. Up to 15% off washing and detailing services.